Last updated: March 1, 2026
At GoFirms, your privacy is fundamental to everything we do. This policy explains what information we collect, how we use it, and the controls you have over it.
When you register for an account, submit a company listing, or contact us, we collect information you directly provide including your name, email address, company name, phone number, and any other information you choose to share.
When you visit GoFirms, we automatically collect certain information about your device including your IP address, browser type, operating system, referring URLs, and information about how you interact with our platform. We use cookies and similar tracking technologies to collect this data.
We may receive information about you from third parties, such as social networks when you connect your account, or from partners who help us verify company information and reviews.
We use your information to create and manage your account, process transactions, provide customer support, send administrative communications, and personalize your experience on GoFirms.
We analyze usage patterns and feedback to improve our platform, develop new features, and enhance the quality of our company listings and review verification processes.
With your consent, we may send you newsletters, product updates, and promotional content. You can opt out of marketing communications at any time by clicking "unsubscribe" in any email or adjusting your notification preferences.
We share information with trusted third-party service providers who assist us in operating GoFirms, such as cloud hosting providers, analytics services, payment processors, and email delivery services. These providers are contractually bound to protect your information.
If GoFirms is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and a prominent notice on our platform of any such change in ownership.
We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of GoFirms, our users, or the public.
We implement industry-standard security measures to protect your information, including TLS encryption for data in transit, AES-256 encryption for data at rest, regular security audits, and strict access controls for our team members.
In the event of a data breach that affects your personal information, we will notify you within 72 hours of becoming aware of the breach, in accordance with applicable data protection laws.
You have the right to access the personal information we hold about you and to request corrections to any inaccurate data. You can do this through your account settings or by contacting our privacy team.
You may request the deletion of your personal information by contacting us at privacy@gofirms.com. We will delete your data within 30 days, subject to legal retention requirements.
You have the right to receive a copy of your personal data in a structured, machine-readable format. Contact our privacy team to submit a data portability request.
GoFirms does not sell personal information to third parties. If this policy changes, we will provide you with a clear opt-out mechanism prior to any such sale.
If you have questions about this Privacy Policy or how we handle your personal information, please contact our dedicated privacy team at privacy@gofirms.com or by mail at: GoFirms Inc., 340 Pine Street, Suite 800, San Francisco, CA 94104.